03 / Product + Operations
Business Health Score
A free interactive assessment that turns a set of operational questions into a 0–100 business health score, then helps business owners understand where to focus next.
Decision support
ANSWERS → SCORE → PRIORITIES
A number is only useful if it helps someone decide what to do next.
Status
LiveMy role
Product strategy, scoring model, UX + developmentBuilt with
01
The problem
Small businesses often know something in their operations feels messy without knowing exactly where the problem is—or which issue deserves attention first.
I wanted to create a lightweight entry point that could turn that uncertainty into a clearer picture of the business.
02
Designing the score
The experience asks a structured set of questions across important areas of the business and converts those responses into an overall score from 0 to 100.
The score itself is not the end product. The more important part is helping the user interpret what it means and identify the areas that deserve attention.
03
Keeping the system lightweight
I built the public application in Next.js and deployed it through Vercel, while using a lightweight Google Apps Script and Google Sheets workflow to capture submissions and answer data.
That architecture gave me a practical way to launch and validate the product without building infrastructure that the first version did not need.
04
From assessment to action
The results experience turns the assessment into recommendations rather than simply displaying a grade. Users can see their overall business health, understand where weaknesses are appearing, and leave with clearer next steps.
The project also became a natural bridge between a useful free product and the broader analytics and operations work behind AnalytiConnect.
Output
0–100 health scoreExperience
Prioritized recommendationsStatus
Built + launched